What Is the city44 VIP Programme?
The city44 VIP Program is a tier-based rewards system designed exclusively to recognise active and loyal players. Unlike standard promotions open to everyone, VIP privileges are more personal and exclusive — each tier unlocks greater benefits, higher withdrawal limits, and priority treatment you will not find anywhere else.
At city44, we believe players who have invested their time and trust with us deserve more than just an ordinary gaming experience. That is why we built a VIP programme that delivers real value — not just a fancy label with no tangible benefits.
The program consists of five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier is reached based on your cumulative gaming activity. Best of all, your VIP points never expire as long as your account remains active — so you never have to worry about losing the standing you have worked hard to build.
Higher Cashback
Enjoy an increasing weekly cashback rate based on your VIP level, from 3% up to 8% of your total net losses.
Higher Withdrawal Limit
Diamond VIP players enjoy unlimited daily withdrawals, ensuring your big wins can be processed without any restrictions.
Personal Account Manager
From Platinum tier onwards, you will be assigned a dedicated personal account manager available to assist you at all times.
Priority Withdrawal
VIP withdrawal requests are processed faster than regular players — Diamond members enjoy instant withdrawals.
Birthday & Festive Gifts
City44 remembers your special day. Enjoy an exclusive birthday bonus and festive gifts delivered straight to your account.
Double Points Multiplier
Every wager earns reward points. Higher VIP tiers mean bigger multipliers — up to 5x for Diamond members.
Every time you deposit and play, your VIP points accumulate automatically. Here is an overview of the tier progression path at city44:
| Benefits | Bronze | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|---|
| Weekly Cashback | 3% | 5% | 6% | 7% | 8% |
| Daily Withdrawal Limit | RM3,000 | RM6,000 | RM15,000 | RM50,000 | Unlimited |
| Reward Points Multiplier | 1x | 1.5x | 2x | 3x | 5x |
| Birthday Bonus | |||||
| Personal Account Manager | |||||
| Withdrawal Processing | Standard | Standard | Priority | Within 1 hour | Instant |
| Weekly Reload Bonus | |||||
| Exclusive Event Invitations | |||||
| Monthly Luxury Gifts | |||||
| Personalised Custom Bonus |
Why Is the city44 VIP Program Different from Other Platforms?
Many players have joined VIP programs across various platforms only to find that the promised rewards rarely match the effort put in. At city44, we take a different approach: every benefit you see in the table above is real, claimable, and yours to enjoy without confusing conditions.
The most notable difference is our personal account manager system. From Platinum tier onwards, you are no longer just a number in a database — you are a personally recognised player. Your account manager will understand how you play, the types of promotions you prefer, and ensure your experience at city44 always exceeds expectations.
On top of that, withdrawal limits that increase with each VIP tier mean you never have to worry about large wins getting "stuck" in your account. For Diamond players, withdrawals are processed instantly with no limit — because we believe your winnings belong entirely to you and should be received without delay.
How VIP Points Are Calculated and Accumulated
The city44 VIP points system is designed to be fair and transparent. Every RM1 you wager earns VIP points, with different multipliers depending on the game category:
- Slot Games – 1 VIP point per RM1 wagered
- Fish Shooting Games – 1 VIP point per RM1 wagered
- Sports Betting – 0.5 VIP points per RM1 wagered
- Live Casino Games – 1 VIP point per RM1 wagered
Your accumulated VIP points determine your tier level. Once you reach a new tier, the upgrade happens automatically and your new benefits take effect immediately — no manual application required.
Even better, your VIP points can also be redeemed for game credits through the points redemption program available in your city44 account. The redemption rate increases with your level — the higher your VIP level, the more valuable each point you collect.
Diamond Privileges: The Pinnacle of the city44 VIP Experience
The Diamond level is the highest achievement in the city44 VIP Program, and it comes with truly premium treatment. Diamond players not only enjoy all the benefits of lower levels, but also gain access to exclusive privileges not offered to any other players.
One highlight is the monthly luxury gift programme — city44 sends physical gifts or exclusive credits to Diamond members every month as a gesture of appreciation. These gifts are tailored to your gaming profile and preferences, not a generic one-size-fits-all reward.
Diamond account managers operate 24 hours a day, 7 days a week, and are reachable through your dedicated private channel. You never have to wait in a general support queue or repeat your issue to a different agent each time — your manager knows you and your account inside out.
Maintaining Your VIP Tier
We understand that players have varying activity cycles. There are months when you play more actively, and times when you need a break. The city44 system is designed with this reality in mind.
Your VIP level is calculated based on your total cumulative deposits over a set period. As long as your account remains active — meaning at least one transaction within 90 days — your VIP points will not expire and your level will not be suddenly downgraded.
This gives you peace of mind to enjoy gaming without the pressure of obsessively "maintaining your level". Playing at your own pace and within your means is the best way to enjoy city44 — and our VIP programme is built to support that healthy approach.
Responsible Gaming in the Context of the VIP Program
The VIP Program is designed to add value to your gaming experience — not to push you into spending more than you can afford. At city44, we want every VIP member to enjoy the program's privileges while staying within limits that are comfortable for them.
If at any point you feel the need to set deposit limits or betting limits, your city44 account provides easily accessible self-control tools. Your VIP account manager is also trained to identify players who may need support and will offer assistance in a non-judgmental manner.
Play smart, enjoy city44 VIP rewards, and make every session a fun and rewarding experience. Register today and begin your VIP journey alongside thousands of Malaysian players already enjoying the perks of this exclusive programme.